Is anyone having an issue logging into Contact Cash App today?

Paul Hewson

• March 16, 2023 14:36
• Edited

I am wondering if they are having an issue with their website, or if there is an issue with my login?  

2

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  Chris Tyson

  • March 16, 2023 14:37

  Hi Paul - I just verified that I can log in as of 10:37am ET

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  Ken Moore

  • March 16, 2023 14:39

  I can log in as well.  I have seen this issue before, however, when I logged in on a new device.  Are you using you normal device and are you on VPN?

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  Paul Hewson

  • March 16, 2023 14:44

  Actually, neither of those.  I am trying to log in from my phone and I am not connected to VPN.  I tried downloading the Cash App mobile app yesterday.  Is there any way to use the mobile app with our set-up?

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  Stephanie Feldman

  • March 16, 2023 14:46

  Hi Paul - you can use the mobile app but you need to set up Okta on your phone first.  I would suggest opening a ticket with IT.

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  Paul Hewson

  • March 16, 2023 14:47

  Got it - thanks all!

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